Guides
GuideEmail Campaigns

Email Campaigns

Broadcast to your members with live audiences: “all Pro members” means whoever holds the Pro entitlement at the moment you hit send — the segment reads your real member database, not a stale export. Manage in Config → Monetization → Email Campaigns.

Flow: create a draft → Review & send shows the exact recipient count and your monthly allowance before anything sends → sending runs in the background in batches; watch progress live in the list.

Audiences = access rules

The audience is an Access Control condition evaluated per member at send time — the same vocabulary that gates your pages and tables:

  • Everyone — leave the audience empty
  • Paying members — [{ "type": "has_entitlement", "key": "pro" }]
  • A role — [{ "type": "has_role", "roleId": "…" }]
  • A profile field — [{ "type": "user_property", "field": "city", "value": "Kathmandu" }]

Built-in compliance & quotas

  • Every campaign email carries a one-click unsubscribe link automatically — unsubscribed addresses land on your suppression list and are skipped by all future campaigns. Account email (sign-in, password reset, receipts) is never affected.
  • Campaigns send from your own connected mailbox, so there is no monthly cap from us on them — your mail provider’s limits apply instead.
  • Your site’s system email (signup, password reset, receipts) keeps its own separate allowance and still sends from us — a big campaign can never block members from signing in.

Campaigns need a connected sending account. Add one under Email accounts — it takes a couple of minutes and you only do it once. Anything you write yourself goes out from your domain, not ours, so your sender reputation is yours to build.

Never work around the suppression list — it’s a legal requirement, not a preference.